Customer care

Warranty claim, return, damaged item or any complaint — fill this form and it opens directly in our WhatsApp. Attach photos of the product in the WhatsApp chat after sending.

  • 3-day easy returns · 48-hour damage claims
  • 1-year official warranty on applicable products
  • We reply within a few hours (9 AM – 9 PM, Mon–Sat)
  • +92-318-7159714

Submitting opens WhatsApp with your request pre-filled — just press send. You can attach photos there.

Help

Frequently asked questions

How do I claim warranty?

Submit the form above with your order number and issue details. Our team will confirm on WhatsApp and guide you — applicable appliances carry a 1-year official warranty.

What is the return window?

3-day easy returns from the day of delivery. Product must be unused and in original packaging.

I received a damaged item — what now?

Report it within 48 hours of delivery using the form above. Please keep the original packaging and share photos/video of the damage on WhatsApp.